Last updated: July 31, 2026

This Privacy Policy explains how ILMAE LLC ("ILMAE," "we," "us," or "our") collects, uses, and shares information about you when you visit myilmae.com (the "Site"), join our waitlist, or make a purchase.

Information we collect

Information you give us directly:

• When you join our waitlist: your email address.

• When you place an order: your name, shipping and billing address, email, phone number, and order details.

• When you contact us: any information you include in your message.

Payment information: Payments are processed by our third-party payment processor. We do not collect or store your full payment card number. Our processor handles that information under its own privacy and security terms.

Information collected automatically: When you use the Site, we and our providers may collect device and usage information (such as IP address, browser type, pages viewed, and referring links) through cookies and similar technologies. Our Site is hosted on Squarespace, which sets cookies necessary to operate the Site and may collect analytics data.

How we use your information

We use your information to:

• Operate the Site and fulfill and ship your orders;

• Send you waitlist updates and marketing emails where you have signed up (you can unsubscribe at any time using the link in any email);

• Respond to your questions and provide customer support;

• Improve our products, Site, and marketing;

• Detect and prevent fraud; and

• Comply with our legal obligations.

Cookies

We use cookies that are strictly necessary to run the Site, and analytics cookies to understand how it's used. If we later add advertising or social-media tracking (for example, a Meta/Instagram pixel or Google Analytics), we will update this policy and, where required, request your consent through a cookie banner. Most browsers let you refuse or delete cookies through their settings.

How we share your information

We do not sell your personal information. We share it only with:

• Service providers who help us run the business — including Squarespace (hosting), our payment processor, shipping carriers, and our email marketing platform — who may use it only to provide services to us;

• Legal and safety recipients — if required by law, or to protect our rights, property, or safety or that of others; and

• A successor — if we are involved in a merger, acquisition, or sale of assets, in which case we will notify you.

Your choices and rights

You can:

• Unsubscribe from marketing emails at any time via the link in any email;

• Request access to, correction of, or deletion of the personal information we hold about you; and

• Opt out of any future targeted advertising or "sale/share" of personal information (note: we do not sell your personal information).

Depending on where you live (for example, California, Colorado, Connecticut, Virginia, and other US states with privacy laws), you may have additional rights under state law. To exercise any right, email us at info@myilmae.com and we will respond within the timeframe required by applicable law. We will not discriminate against you for exercising these rights.

Data retention

We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Waitlist emails are kept until you unsubscribe or ask us to delete them.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information, consistent with applicable law including the New York SHIELD Act. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children's privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date shows when it was last revised. Material changes will be posted on this page.

Contact us

Questions or requests? Email info@myilmae.com or write to us at 418 Broadway #11185, Albany, NY, 12207, USA